David Bortman
1257 Siskiyou Blvd #144
Ashland, Oregon 97520
541-531-8300
To Whom It May Concern,
I understand this contact is unsolicited and appreciate that you must be very busy. So thank you in advance for taking a moment to review this resume.
Several years ago I made a series of discoveries that helped me to support the success of others with a side effect that generated very profitable business and a strong sense of customer loyalty. These insights occurred in an industry that has been around for centuries and to this day continues to be plagued by mistrust, it is an industry where sales struggle to be consummated, and at a very high cost due to the low 20% closing ratio.
As I taught my clients, the retail jeweler, about these discoveries and how to apply them, their closing percentages increased dramatically and were sustained because it helped their clients to fundamentally feel more skillful, more capable and worthy.
Having been self-employed for most of my life, I know what brings the best out of me so I can support the success of others. I am looking to work for a company that has a vision for a better future for its customers, employees, stake holders, and society; a company that cares about what it does and how it does it in terms of driving sustainable value through the organization, into their families and community.
This perspective guides my business and personal life. Many companies today see this approach as strategic to assuring customer loyalty, growth and profitability. This is the paradigm I want to support and be a part of.
I look forward to speaking with you.
Respectfully,
David Bortman
541-531-8300
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David Bortman
1257 Siskiyou Blvd #144 • Ashland, Oregon 97520
(541) 531-8300 • DavidBortman@gmail.com
Objective: to work for a company that develops profit by driving sustainable value through its workforce and into society
Summary of Qualifications
• Self-directed, motivated and result driven; proven ability to develop and expand
business
business
• Strategic pursuit for the most efficient way, with the least expense, to get the job done
without sacrificing value
without sacrificing value
• A perennial learner with an eye for creativity and innovation
• Able to work independently, as well as in a team incorporating the wisdom of others
• Extremely organized; precise, methodical with a tenacious approach to problem solving
and achieving goals
and achieving goals
• Prospecting in-person, online, and using the telephone to cultivate and maintain
relationships
relationships
• Listening skills to successfully “walk in the client’s shoes”
• Presentation skills: skillful discussion, small group exploration, networking, developing
and leading seminars both online and off
and leading seminars both online and off
• Computer skills, layout and design, powerpoint presentations
• Prolific writer
Relevant Experience
Business Development
• In a mature and highly commodified industry that averaged a 20% closing ratio I taught
several businesses an approach, which increased that ratio 100% up to 350% within a
few weeks. A noticeable side effect was improved customer loyalty and referrals.
several businesses an approach, which increased that ratio 100% up to 350% within a
few weeks. A noticeable side effect was improved customer loyalty and referrals.
• Applied accelerated learning techniques to help clients understand value more readily,
at which point they often spent significantly more than their initial declared budget so
they could get what they really wanted.
at which point they often spent significantly more than their initial declared budget so
they could get what they really wanted.
• Manufactured a wholesale line of gold, platinum, diamond and precious stone rings. This
entailed coordinating a dozen resources from suppliers to manufacturers to wholesalers,
and necessitated a diligent focus to assure quality control at critical points along the way.
entailed coordinating a dozen resources from suppliers to manufacturers to wholesalers,
and necessitated a diligent focus to assure quality control at critical points along the way.
• To determine market acceptance and assure successful product launch, utilized
customer focused research that employed mystery shopping, one-on-one interviews, and
exit surveys.
customer focused research that employed mystery shopping, one-on-one interviews, and
exit surveys.
Publications and Marketing
• Developed long-distance, ongoing partnerships using the telephone and FedX to create
a national distribution of diamonds and precious gems to the retail jeweler. At that time
this way of doing business was virtually unheard of in the jewelry industry.
a national distribution of diamonds and precious gems to the retail jeweler. At that time
this way of doing business was virtually unheard of in the jewelry industry.
• Wrote and self published the book “Stop Selling, Make More Money,” which detailed the
process that creates differentiation, value, loyalty and profitability.
process that creates differentiation, value, loyalty and profitability.
• Consistent and successful use of social media and interactive online platforms.
• Use Word, Photoshop, Acrobat and page layout tools such as QuarkXpress and
PowerPoint to create brochures, posters, manuals, books, articles and content for blogs
and websites.
PowerPoint to create brochures, posters, manuals, books, articles and content for blogs
and websites.
Work History
2011 - Present
Market Research / Program Launch WebSpirit Community Ashland, Oregon
Market Research / Program Launch WebSpirit Community Ashland, Oregon
2010 - 2011
Develop Wellness Program Success Systems Intl., Inc. Medford, Oregon
1997 - 2011
Dialogue Coach, Consultant Thought & Company NH / OR
1986 - 2004
Retail Diamonds & Gems Diamond Source Intl. Ctr. Sandwich, NH
1983 - 2004
Diamond Wholesaler, Importer Bortman Trading Company Ctr. Sandwich, NH
